Bicycle & Parts Orders: From Enquiry to Shipment

Your enquiry

A photo or product list and estimated quantities are enough to start. We can confirm the remaining details together.

• Products: catalogue references, photos, a product list or a previous order reference.
• Quantities: an estimate for each item, including sizes or colours if known.
• Destination: your country and destination port, if known.
• Priorities: the quality, features or price range you need, plus any branding or packaging requests.

1. Products & specifications

Bicycle parts

Many parts orders start with existing product designs. Send the catalogue references or pictures you want, with quantities for each item. Tell us about any required material, dimensions, finish, quality or branded packaging.

Complete bicycles

Most of our complete-bicycle orders involve customisation. Start with a catalogue model or reference photo, then confirm wheel sizes, components, colours, decals and packing with us. If some details are undecided, explain what you want to sell and your priorities.

2. Your quotation

The same catalogue reference or similar appearance can be supplied with different materials, components and finishes. Tell us your requirements for each item so we can match the proposed specification to your market and budget.

We check the selected specification, quality requirements, quantity and packaging with our supply and production team before quoting. Catalogue references and previous orders help identify the product; the price is confirmed for your current order.

If you change the configuration, quantity or packaging, we will need to review the quotation and shipment estimate with you.

3. Product mix & shipping

Tell us whether you are planning a full container or a smaller shipment. Different products are commonly combined in a 40HQ container; we also accept 20-foot containers and smaller orders shipped by LCL.

Once the products, quantities and packing are clearer, we review the estimated cartons and loading volume with you. You can adjust the mix or quantities to suit the shipment, then confirm the revised quotation. Final loading quantities depend on the agreed products and packing.

4. Order confirmation & payment

Confirm the product list, specifications, quality requirements, quantities, prices, branding, packaging and shipment arrangements before you proceed.

Payment is generally by T/T with a 30% deposit; the balance payment timing and shipment or document-release conditions are agreed for each order.

Tell us before confirmation if you need samples, specific labels or documents, or a particular inspection arrangement. We will confirm availability, any related costs and the arrangements for your order.

5. Preparation & shipment

After order confirmation and receipt of the agreed deposit, we prepare the agreed products and coordinate export shipment through our own business. Any agreed artwork, product-photo or inspection approvals should be completed at the relevant stage.

Goods are generally ready for container loading about 45 days after receipt of the deposit. We confirm the schedule for your order; this is preparation time, with sea transit and arrival at destination taking additional time.

We then coordinate loading, shipping details and documents according to the agreed order and payment terms.